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Cancellation conditions

Cancellation Policy

Free cancellation within 7 days

You may cancel your booking free of charge within 7 days after your booking has been approved. You are entitled to a full refund of the rental amount and the security deposit (if applicable).

The 7-day cancellation period only applies if your arrival date is more than 28 days from the date of booking. If your arrival date is within 28 days of booking, you may cancel free of charge within 24 hours after your booking has been approved.

Cancellation up to 42 days before arrival

You will receive a refund of 70% of the rental amount and 100% of the security deposit (if applicable).

Cancellation from 42 days up to 28 days before arrival

You will receive a refund of 40% of the rental amount and 100% of the security deposit (if applicable).

Cancellation from 28 days up to 1 day before arrival

You will receive a refund of 10% of the rental amount and 100% of the security deposit (if applicable).

Cancellation on the arrival day or after

No refund of the rental amount will be made. However, 100% of the security deposit will be refunded (if applicable).

The rental amount consists of the basic rental fee plus all additional charges, excluding the security deposit.

Please note

We follow the cancellation policies of our booking platforms, Natuurhuisje.nl and Booking.com.

The €9.95 service fee charged by Natuurhuisje is non-refundable in the event of cancellation, unless the cancellation qualifies for free cancellation. Bookings made on or after 1 July are not subject to a service fee.

A booking only becomes final, and the rental agreement is concluded, once the host has approved the booking request and the applicable free cancellation period (24 hours or 7 days) has expired.

Please note that the statutory right of withdrawal does not apply to the rental of holiday accommodation. If you wish to cancel or withdraw your booking request, please notify us as soon as possible.

If you have purchased travel or cancellation insurance and have had to cancel your reservation for a valid and documented reason covered by your policy, you may be entitled to reimbursement. Please contact your insurance provider for further information.

If you have rescheduled your booking, the original arrival date will continue to apply for cancellation purposes. If you later cancel the rescheduled booking after the original arrival date has passed, the cancellation fee will be 100% of the rental amount, and no refund will be issued.

The effective cancellation date is the date on which you notify us of your cancellation. For example, if you send us an email on 10 August requesting cancellation and we read it on 11 August, 10 August will be considered the official cancellation date.